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Disney's Supply Chain Story:
Optimizing the Customer Experience

Opening - John Lund

Introductions to Disney’s Supply Chain Methodology – Lynn Barratt

  • How Disney Looks at Supply Chain
  • Supply Chain Defined

Supply Chain Strategies for 2011 – Steve Erbe

  • Use of Supply Chain Benchmarks
  • Optimizing the Guest Experience

Presenters
John Lund, SVP, Disney
Parks Supply Chain
Management
Lynn Barratt, Director,
Supply Chain Management at Walt Disney Parks and Resorts
Steve Erbe, Manager,
Supply Chain Strategy and Operations, The Walt Disney Company

Click here for more information about the Compass Tour: Behind the Scenes of Disney’s Magic Kingdom® Park.
Contact us at 919-855-5424 or email at support@supplychainconsortium.com.
For member support, contact Patty Trocchio at (919) 855-5424 or email at ptrocchio@supplychainconsortium.com
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